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Privacy Policy

Last Updated: June 12, 2026

TMS Centers of New York respects your privacy.

This Privacy Policy explains how we may collect, use, share, and protect information when you visit our website, contact us, request an appointment, or communicate with us online.

This Privacy Policy applies to information collected through this website. It does not replace any HIPAA Notice of Privacy Practices that may apply to your medical records or clinical care.

Information We May Collect

We may collect information that you choose to provide through this website.

  • Your name.
  • Your email address.
  • Your phone number.
  • Your preferred appointment time.
  • Your message or questions.
  • Information you share about your interest in TMS therapy.
  • Basic details needed to respond to your request.
  • If you include health-related details in a contact form or message, we may also receive that information.
  • Please do not submit urgent medical information through this website.

Information Collected Automatically

When you visit our website, certain information may be collected automatically.

  • Your IP address.
  • Browser type.
  • Device type.
  • Pages visited.
  • Time spent on the website.
  • Referring website.
  • General location information based on your device or browser.

How We Use Your Information

  • Respond to your questions.
  • Contact you about an appointment request.
  • Provide information about our services.
  • Review eligibility or scheduling needs.
  • Verify insurance-related next steps when needed.
  • Improve our website and user experience.
  • Protect the website from misuse, fraud, or security issues.
  • Meet legal, regulatory, and compliance obligations.

Health Information and HIPAA

TMS Centers of New York may receive health-related information from patients or prospective patients.

When information is part of your medical care, it may be protected under HIPAA and other privacy laws.

Cookies and Tracking Tools

Our website may use cookies or similar technologies to improve website performance, functionality, and visitor experience.

How We Share Information

We do not sell your personal information. Information may be shared only when needed for valid business, healthcare, legal, or operational reasons.

  • Providers and staff.
  • Scheduling and communication service providers.
  • Website hosting and technical support providers.
  • Insurance-related support teams.
  • Legal and compliance professionals.
  • Government authorities when required by law.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, loss, or disclosure.

Your Privacy Choices

Depending on applicable law, you may request access, correction, or deletion of certain personal information.

Children's Privacy

This website is not intended for children under 13 and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the Last Updated date on this page.

Contact Us

TMS Centers of New York
1020 Vestal Parkway E
Vestal, NY 13850
Email: contact@tms-ny.com
Phone: 833-TMS-5088 (833-867-5088)

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If you or a loved one is struggling with depression, TMS therapy may be right for you. Call (833) TMS-5088 to learn more or schedule an appointment.

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“Living with depression can be really exhausting, especially when nothing seems to help. What I liked about their service is that they offer a targeted treatment like TMS, which aims to improve mood without using medication. It sounds like a promising alternative.”

— Emily Carter

“Someone close to me was struggling with severe depression and had already tried multiple treatments without much improvement. Their TMS service seems like a good option for cases like this, especially since it’s designed for people who don’t respond to medication.”

— Jason Miller

“I had been dealing with depression for years and medications just didn’t seem to work for me. After learning about their TMS therapy, it felt like a different approach. It’s non-invasive and focuses on the brain directly, which gave me hope for something new.”

— Olivia Bennett

“I appreciate that they focus on people with treatment-resistant depression. It shows they are trying to help those who may have struggled for a long time without finding relief.”

— Brandon Hayes

“Their approach to treating depression feels very thoughtful. They mention working as a team of psychiatrists and specialists, which gives the impression that patients get proper care and attention.”

— Sophia Reynolds